Deep South Freediving Privacy Policy

Deep South Freediving - Privacy Policy

Deep South Freediving is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website, booking systems, and services.

1. Information We Collect

When you make a booking or contact us, we may collect personal information such as your name, email address, phone number, and any other details required to manage your participation. In some cases, this may include emergency contact information or relevant details to help ensure your safety during training. We may also collect basic technical information when you use our website, such as your IP address, browser type, and how you interact with the site.

2. How We Use Your Information

Your information is used to manage bookings, communicate important updates, and deliver our services in a safe and organised way. It also helps us improve our website and overall experience. Where required, we may use your information to meet legal or regulatory obligations.

3. Disclosure of Personal Information

We respect your privacy and do not sell or trade your personal information. Your information may be shared with trusted service providers, such as booking or payment platforms, where necessary to deliver our services. We may also disclose information if required by law or where it is needed to help ensure the safety of participants.

4. Data Storage & Retention

We take reasonable steps to store your personal information securely and protect it from misuse, loss, or unauthorised access. While we use secure systems and processes, no method of transmission over the internet can be guaranteed to be completely secure.

5. Data Security

Your personal information will only be kept for as long as necessary to provide our services and meet any legal requirements. When it is no longer needed, we take reasonable steps to securely remove or de-identify it.

6. Your Rights

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate. You may also request that your information be deleted where appropriate.

7. Cookies & Website Use

Our website may use cookies or similar technologies to improve your browsing experience and help us understand how the site is used. You can manage or disable cookies through your browser settings if you prefer.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website.

9. Contact Us

If you have any questions or would like to request access to your information, please contact us at info@deepsouthfreediving.com.au